Healthcare Providers

Assessing and optimizing clinical infrastructure to help you comply with regulation, and improve outcomes for your most vulnerable patients,

Hospitals across the country are using software powered by algorithms with racial biases, according to a new report from a coalition of healthcare providers. This can cause physicians to misdiagnose medical conditions or delay critical treatment.

Health Equity x Design

At Thomas Regulatory Consulting Group, we are committed to advancing health equity through innovative design. Our "Health Equity x Design" practice embodies our mission to integrate equity into every aspect of healthcare technology and service delivery. By focusing on equitable technology solutions, we aim to ensure that all patients, regardless of their background, have access to high-quality, effective healthcare; and ensures you comply with Section 1557 of the ACA.

These services are crafted to help healthcare providers and patients systematically move the needle in delivering equitable care that truly makes a difference. Join us in shaping a future where replace embedded bias, by embedding health equity in the fabric of healthcare innovation!

Read our OpEd in TheGrio on this embedded bias.

Specialties

  • Specifically designed to help Healthcare Providers identify and mitigate bias in medical equipment and algorithms, Equipment Bias Management ensures equipment performs equitably and effectively across broader, more diverse patient populations.

    Our expert team will conduct thorough evaluations, utilizing state-of-the-art methodologies across your care pathway to analyze how devices perform with different demographic groups, focusing on impact to key disparities. This service enables you to move beyond talking about Health Equity to realizing safety, effectiveness, Value-Based Care, and market trust improvements; fostering more inclusive care delivery and driving better patient outcomes and financial performance.

  • A comprehensive framework for Healthcare Providers to ensure a successful implementation of section 1557, building Health Equity x Design.

    Integrating operations management principles to establishing methods of addressing health disparities at every step of the care continuum, you will be empowered to drive better patient outcomes for every patient. This system ensures that considerations of health equity are not only a "feel good" measure, but a core element of the operational and financial health of your facilities.

    Our approach aligns your efforts with enhanced patient outcomes and the corresponding financial targets to ensure sustainable implementation. By focusing on equitable health solutions, our clients can make the business of addressing health disparities a financial imperative — expanding market reach, and ultimately, support a healthier, more inclusive future.

  • Designed to transform how patients interact with their health data and healthcare providers, we will develop culturally competent and focused Patient Engagement Tools; equipping patients from diverse backgrounds with the critical information they need to proactively manage their health in the palm of their hand.

    With evolving clinical standards such as eGFR scoring and pulse oximetry — especially for Black and Brown patients — this precision medicine practice ensures patients have access to accurate, understandable, and relevant health information; empower them to seek timely and appropriate medical interventions.

Our Services

  • Bias Assessment & Mitigation

    Whether your facility equipment and tools, or the vendors and services you use; TRCG has the MedTech experience and insight to identify sources of bias and discrimination in care decision support tools (CDS) ensuring clinicians have the best tools they can to treat their patients.

  • Management System Implementation

    Achieving consistent improvement requires systemic effort. TRCG has decades of experience designing, implementing, and optimizing Management Systems for desired results. Our proven techniques take you from communicating goals to communicating results.

  • Patient Companions

    Need new ways of engaging with your patients? Want to provide the right guidance between appointments? TRCG works with providers to identify, and deliver actionable insights to patients — creating stronger patient partners in care management

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